Tell Starbucks How You Feel
Recently a Starbucks employee marked a cup with the words "Diabetes Here I Come". Details of the story both text and the video report are from Action News Jax.
If you are inclined to share, please leave a comment below that explains how those words make you and your family feel. I will make sure that your message arrives at the Starbucks corporate office. This is not an attempt to place blame but an opportunity to share stories to raise awareness.
from Action News Jax
ST. AUGUSTINE, Fla. —
Some need a pick me-up in the early mornings. Many people head to Starbucks for their dose of caffein. by: Kaitlyn Chana, Action News Jax Updated: Apr 11, 2016 - 4:54 PM
However, one customer received an unexpected comment on their coffee cup label: “DIABETES HERE I COME.”
Click to enlarge.
That's the message printed on a grande cup of white mocha served to a customer at the Palencia Starbucks.
A photo of the message on the cup was shared with Action News Jax on Facebook.
“That first word just automatically brought the picture of both sisters in my head, and I was taken aback,” said the Starbucks customer.
This customer told Action News Jax he works near the coffee shop and a fellow employee picked up coffees for their staff. His cup had the unusual message. He told Action News Jax the diabetes statement hits close to home because his two sisters suffer from type 1 diabetes.
“Just the struggles they went through and all the doctor appointments they had,” said the customer. Action News Jax took the questions to store manager, Kent Miller and showed him pictures of the cup. When asked if this was something Starbucks condones, he said, “No, we definitely don’t condone, but let me find more about this, and I will talk to my boss.”
Miller said the only thing that should be written on the label is the drink type and the name of the customer.
Action News Jax sent an email and called Starbucks corporate headquarters for a comment, and they said, “We strive to provide an inclusive and positive experience for our customers, and we're disappointed to learn of this incident. We are working directly with the customer to apologize for his experience, and with our partners (employees) to ensure this does not happen again.”
A 16-ounce white chocolate mocha has 470 calories when it’s made with 2-percent milk. The customer wrote a note on the same cup and left a message for the baristas in hopes these employees won’t judge other people. The note reads, "2 of my sisters are diabetic, so ... not funny."
“Seeing and knowing the struggle my sisters went through by third, fourth grade, it definitely struck a nerve, and I didn’t just want to let it go,” said the customer.
The customer said he doesn’t need an apology. Instead, he just wants reassurance that this won’t happen to a future customer.
Please leave your thoughts in the comment section. They can be signed or anonymous, which ever makes you most comfortable.
Tracy Morgan loves to show his Diabetes Technology
Words aren't needed. From the Late Show March 30, 2016.
Dexcom Notice: You may not receive an intended audible alarm or alert
Text directly from https://www.dexcom-notification.com/cgm
Important Customer Notification - Please Read
Dear Valued Dexcom Customer,
Dexcom monitors product complaints through our quality program where we have noticed an increase in complaints for audible alarms and alerts associated with Dexcom Receivers (Dexcom G4 PLATINUM, Dexcom G4 PLATINUM Pediatric, Dexcom G4 PLATINUM Professional, Dexcom G4 PLATINUM w/Share, Dexcom G4 PLATINUM w/Share Pediatric and Dexcom G5).
As such, we are notifying all Dexcom customers that you may not receive an intended audible alarm or alert if you are relying on hearing the alarm or alert. As a result, you may not detect a severe hypoglycemic (low glucose) or hyperglycemic (high glucose) event.
Dexcom is working on implementation of an improved speaker for our receivers.
The Food and Drug Administration (FDA) is aware of this notification. A copy of this notification is available at http://www.dexcom.com/notification.
Recommended Customer Action:
Periodically test the alarms and alerts on your receiver to make sure that your alarms and alerts are functioning properly (especially if the receiver gets wet or is dropped).
Receiver part numbers and instructions for testing the alarms and alerts are found on the back of this notification, as well as in your User’s Guide.
Should you find that your alarms and alerts are not functioning properly, or if you have any questions regarding this notification, please call our dedicated hotline toll free at (844) 607-8398 or dial (858) 291-1700.
On behalf of Dexcom, we deeply apologize for your inconvenience.
Sincerely,
Kevin Sayer,
Dexcom Chief Executive Officer and President
Effected Devices
Adam Lasher is back on American Idol
And he made it through to hollywood week with his Dexcom receiver (again) clipped to his guitar strap.
I'm working on finding a time to get Adam back on the Juicebox Podcast...
American Girl Diabetes Care Kit GIVEAWAY!
American Girl Diabetes Care Kit for Dolls
Some info from American Girl about their new Diabetes Care Kit for Dolls... and then, a giveaway!
American Girl is proud to offer the new Diabetes Care Kit ($24) as part of its Truly Me® doll line—providing even more possibilities for a girl to create a doll that’s as unique as she is.
American Girl has a long history of creating dolls and accessories that speak to diversity and inclusion and the new Diabetes Care Kit and Arm Crutches are yet another way we are continuing to expand in this important area. (check out the diversity page, some cool stuff!)
The Diabetic Care Kit retails for $24 and includes the following items:
Blood sugar monitor, Lancing device, Insulin pump, Insulin pen, Medical bracelet, Glucose tablets, Log book, I.D. Card, Stickers, Carrying Case
American Girl would like you to know that they worked with a panel of doctors, nurses, dieticians, and other specialists from the renowned American Family Children’s Hospital in Madison, WI. The group of experts helped them ensure that all the items in the kit are accurate and appropriate for girls in their target audience. In addition, the American Girl product designer for the kit happens to have diabetes and was able to bring his own personal experience with diabetes to the development process.
The giveaway is simple. American Girl has provided one kit for me to give to one of you (thank you AG!). The giveaway is open to residents of the U.S. and (wait for it) Canada! The Rafflecopter app will choose two winners at random; the first name will receive the care kit and the second name will get a consolation prize, a signed copy of my book 'Life Is Short, Laundry is Eternal'.
Use the widget to enter. There are six ways to gather entries, some are 'worth' more than others and one can even be completed once a day for the life of the give away. Maximize your entires to give yourself the best chance of being chosen. Runs 1/7/16 12:00 am to 1/21/16 midnight est, good luck!!! Read my disclaimer for more details.